Contact Us
Have a question, just want to say hello, something else?
We would love to hear from you.
Please use this message page below.
SERVICE NOTES
We do our best to reply to emails every day. Sometimes it might take up to 3 days to receive a reply, especially if we are vending at a quilt expo.
We are a small family business made up of 3 employees. We appreciate you!
The direct company email address is: Info@TheQuiltKeeper.com.
Shipping Information
We mainly ship from Ohio. On rare occasions we ship from Florida
Shipping starts at $13 and is dependent on weight.
We give shipping refunds when we are able to.
Return Policy:
We accept returns for any reason within 90 days of delivery
Customer pays return shipping unless:
The item is defective and a replacement is not wanted.
We made a shipping error
In the case of an exchange due to change of mind or customer error:
Buyer pays return shipping and business owner pays the exchange shipping.
Please fill out the above form to initiate a return. Thank you!
